If you've decided it's time to delete your profile on Zelus Wallet, this guide will walk you through the necessary steps. Whether you're moving on to a different wallet or simply no longer need our services, we're committed to ensuring your experience with us ends on a positive note.
At Zelus Wallet, we prioritize user satisfaction and ease of access. That's why we've integrated a support functionality directly within our app, allowing you to reach out to us anytime you need assistance. Our support team is available to answer any questions or address any issues you might have, including the process of deleting your account.
To delete your profile, follow these steps within the Zelus app 👇
First, navigate to the "Hub" section of the app, which you can find in the bottom navigation menu. Look for a button labeled "Chat with us"—this will open the support assistant.
Once you're in there, tap on "Messages" and simply type your request to delete your profile. Be sure to specify that you'd like your account to be deleted, so our support team can promptly address your request.
While we're always sad to see a user leave, we aim to make the departure process straightforward and hassle-free. Our team will handle your request with urgency and care, ensuring that your account is deleted promptly. We hope that your experience with Zelus Wallet has been positive and that our paths may cross again in the future. Thank you for being a part of our community! 🚀